Shipping Policy

Shipping Policy of Griffin & Cole

Griffin & Cole makes every effort to provide all customers with fast and reliable shipping service. This shipping policy describes processing times, costs, and procedures that ensure the best possible shopping experience.

Order Processing Time

Griffin & Cole undertakes to ship all orders within 24–48 hours of purchase confirmation. Once dispatched, delivery usually takes 5–12 business days. Delivery time may vary depending on factors such as weather conditions, peak shopping seasons, and customs procedures.

Free Shipping

Griffin & Cole offers free shipping to all customers—regardless of order value or location. This reflects our commitment to making shopping as convenient as possible.

Shipping

All orders placed with Griffin & Cole are shipped directly from our supplier. This allows us to shorten processing times and ensure products reach customers as quickly as possible. It also enables us to carefully control the quality of every shipped product.

Order Processing

After placing an order, you will receive an e-mail confirmation. Orders are processed and shipped within 24–48 hours. Once dispatched, you will receive an e-mail with a tracking number, allowing you to follow your package’s journey.

Shipment Tracking

Griffin & Cole provides tracking information for all shipped orders. The tracking number will be sent via e-mail immediately after the order is dispatched. This enables you to monitor delivery status on the carrier’s website.

Questions and Support

If you have any questions regarding your order or this shipping policy, please contact our customer service team at: info@griffin-cole.us. Our team will be happy to assist and respond as quickly as possible.

Limitations and Exceptions

Despite all efforts to meet declared delivery times, some factors beyond our control may cause delays. Griffin & Cole is not responsible for delays caused by customs clearance, weather conditions, or other unforeseen circumstances. We kindly ask for your understanding and patience in such cases.

Summary

Griffin & Cole strives to provide exceptional online shopping experiences by offering fast and reliable delivery. By adhering to this shipping policy, we ensure that every customer receives their products as quickly as possible while maintaining a high level of satisfaction. For additional questions, please contact us at: info@griffin-cole.us.